SUPPORT

Our Account Services Organization (ASO) is committed to consistently providing quality support and value-added services to our customers. Our support organization is regionally aligned to ensure that expertise on all Command Alkon systems is available from a team familiar with the specific needs of your operations and markets. Please contact us for assistance 24 hours a day, 7 days a week.

WEB/EMAIL SUPPORT BY PRODUCT

Batch – Use form to the right.

COMMANDseries – cssupport@commandalkon.com

Apex – apexsupport@commandalkon.com | RMA Request Form

Integra – integrasupport@commandalkon.com | Remote Support

COMMANDqc – cmdqcsupport@commandalkon.com

Signaling – mobsigsrv@commandalkon.com

COMMANDperformance – CP8@commandalkon.com

Enterprise Content Management – ECM@commandalkon.com

ScheduleCom – schedulecom@commandalkon.com

FiveCubits – 5cHelpDesk@commandalkon.com

PHONE SUPPORT BY PRODUCT AND REGION

 Batch Systems & Plant Automation Products

US & Canada: 1-800-624-1872

Europe, Middle East, Africa, Barbados, Bermuda, Malaysia: 44-117-972-4777

Australia: 1-800-125-114

New Zealand: 0-800-461-670

Latin America: click here

Other Countries: 1-205-879-3282

 Apex

1-800-624-1872

Integra

1-630-515-0200

FiveCubits

1-888-473-5832

COMMANDseries

COMMANDqc

COMMANDperformance

ScheduleCom

Enterprise Content Management

Signaling

US & Canada : 1-800-624-1872

United Kingdom: 0800-783-7310

Latin America: click here

Other Countries: 1-205-879-3282

 

MOBILEconnect

mcsupport@commandalkon.com

Support US: 1-800-624-1872

Support International: +1-205-879-3282

USER GATEWAY

Command Alkon is committed to over 20,000 users of its products. Current users should login to the User Gateway to:

  • access account information and pay invoices
  • sign up for weekly product bulletins
  • view product release notes and manuals
  • and much more . . .