Command Alkon Technical Support services include round-the-clock phone support, remote diagnostics, software maintenance releases, and hardware repair, when applicable. We offer a variety of Extended Support Plans tailored to your systems and the amount of coverage you would like to have.
Our professional Customer Service Representatives are available to assist you with your needs on any of our product lines. Select the product line of interest.
Batch Controls
COMMANDseries
Apex
Integra
COMMANDqc
Signaling
Enterprise Content Management
COMMANDcommerce
COMMANDperformance
ScheduleCom
Login at the User Gateway if you are looking for information on the support status of any product, current Account Information, the current Released Version Summary, Release Notes, Product Manuals and more...
Questions concerning maintenance/support plans should be directed to Inside Sales.
Learn more about the value of your Maintenance Plans:
Batch Maintenance Plan
Software Maintenance Plan
"Support at Command Alkon has always been exceptional. Our representative always works hard for us and treats us with respect. Our 30-year relationship with Command Alkon has lasted for several reasons: First, the products work; second, we believe that Command Alkon understands the industry; finally, we have viewed each other as partners. We regard Comand Alkon as the industry leader and are always interested in the solutions that Command Alkon brings to the industry."
Steve McDonald
Geiger Ready Mix