Technical Support

Command Alkon Technical Support services include round the clock support services, remote diagnostic services, software maintenance releases, and hardware repair, where applicable. Account Service Representatives are available 24 hours a day, 7-days a week to assist you with your needs. Our personnel are highly-trained, professional individuals.

To find out what technical support services and maintenance contracts are available with each product line or find technical support contact information select the appropriate product.

Batching
Dispatching, Back Office* & Quality Control
Signaling
JWS Technical Support

*Back office products include ScheduleCom, COMMANDinvoicing, COMMANDreceivables, COMMANDcredit, COMMANDlien, COMMANDInventory, COMMANDcartage, EDM, COMMANDcommerce, COMMANDexecutive, COMMANDperformance