From the Desk of Larry Curtis

There is a new air of optimism spreading in the halls of the Integra Product division of Command Alkon. A lot of difficult decisions are behind us and now we are focused on serving our customers. The professional and considerate behavior exhibited toward our employees by our new co-workers from Birmingham has helped to smooth the transition. The strong core of experienced personnel that remain in the Woodridge, IL and Columbus, OH offices are ready, able, and determined to serve our customer base without skipping a beat.

We have implemented a new phone system to facilitate communication between our customers and the regional offices, and we are upgrading internal office management systems to better serve you. We have two releases in the final stages of beta, version 2010.0 which includes a new Menu, role-based Security, Driver Scheduling, enhancements to Sales Manager, and many other customer requests. We also are releasing version 8.6.4.4 as the last maintenance release before the 2010.0 launch.

The batch, dispatch, and back office products you know and use everyday are continuing to be supported by the same good people you have dealt with in the past. We will continue to enhance and improve the products to ensure that you receive value for your maintenance dollars going forward. In the near term we are looking at interfaces to products like COMMANDoptimize, COMMANDqc, and others to help customers get what they want and to augment your Integra product investment.

We are looking forward to our joint customer conference in New Orleans this September with our new Command Alkon family. We have worked to create an Integra “track” at the conference that features all of the Integra products you use on a daily basis. In addition to the products you know, there will be new products now available to Integra users that were not available to users in the past. This three day, action packed conference is sure to hold something of interest for you. Be sure to check out the latest on the conference at www.commandalkon.com/cc2010 .

As always, if you have any questions or concerns, please don’t hesitate to contact me or anyone in our office.

Larry A. Curtis
Director, Integra Product Divivsion