by Phil Ramsey, Command Alkon Chief Operating Officer
The purpose of this column is to keep you informed of events at Command Alkon, to thank you for your business with us, and as the title of this article indicates, to shed some light on “The Way Forward” at Command Alkon. We have long invested in a strategy of product and geographic diversification. These two strategies have proven to work well together even in challenging times. Worldwide products allow us to deliver the best technology and a variety of business best practices to help you realize your business goals. A full suite of products (Batching, QC, Dispatch and Business Intelligence, Enterprise Content Management and Web based Products) also means that we can provide the right products at the right time as new markets develop their needs over time.
Our participation in global markets has tempered the industry economic downturn. The US is our largest single market and all of us in the construction materials industry have felt the impact since the events of the fall of 2008. However, other economies have been less affected and we have seen increased business in Australia, the Middle East, Continental Europe, and Latin America.
This combination of diversified products and diversified markets has allowed us to continue to invest in our products for improved integration and new features even in challenging times.
In June we announced our business transaction with Systech to form the Integra Product Division of Command Alkon. I would like to recognize and welcome all of the Integra products customers to Command Alkon and assure you that your investment in Integra products is protected going forward.
Our first priority was to continue with the great majority of Systech employees and this has been very successful. These employees remain focused on meeting your needs for continued service and product improvements. Larry Curtis continues to lead the product and service efforts in our new Chicago office. Larry will be reporting to Dave Crocker, a Command Alkon Vice President with 28 years of industry experience in both batching and dispatching products.
Looking to the future, our joint product teams are now working together to determine how to best combine technologies and integrate products in order to best meet your business requirements long into the future. I have every confidence that the combined talents of both teams will provide both improved products for your business and create a stronger business partner for you.
I hope to see all of all of you at our annual Customer Conference in New Orleans September 15-17. We look forward to renewing many friendships, showing off our latest features, and discussing how we might help you further in your business. For our new Integra customers, you will find our Customer Conference to be the best way to get to know us. We have developed an Integra “track” for the Conference specifically for your products, a product lab for you to discuss any current issues, and a separate Q&A session with our senior managers.
Thank you for your business.
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