Command Alkon Incorporated - Solutions for Ready Mixed, Aggregate, Asphalt and Concrete Producers

Breakout Session Descriptions
Click on any track icon for session descriptions in the track and labs of interest.

PC-001 Spectrum Operations & Plant Performance
Length: 7 hours
Format: Presentation/Demonstration
Audience Skill Level: Intermediate
This session is designed for Operators, Plant Maintenance, QC personnel and Plant Managers. The session will review daily plant operations and will familiarize users with adjusting parameters for weigh-up and discharge problems and discuss how to determine where adjustments need to be made to improve accuracy and production. This all-day pre-conference training session requires a separate registration fee of $295/person.

PC-002 COMMANDseries Security & Administration

Length: 7 hours
Format: Hands On
Audience Skill Level: Intermediate, Advanced
This session is targeted at those who administer and/or configure COMMANDseries for their companies. The session will cover COMMANDseries application topics such as Advanced Security, User Privileges, User Groups, Auditing, Archiving, Document Format Groups, data import/export capabilities, setting up passthrough authentication, and application of service patches, service packs, and major releases to your installed systems. This all-day pre-conference training session requires a separate registration fee of $295/person.

PC-003 Crystal Reports for Apex Users

Length: 7 hours
Format: Hands On
Audience Skill Level: Fundamental, Intermediate
This session is geared to helping you obtain the most from COMMANDconcrete’s scheduling software. The class will cover various configuration options, proper set up of standard data, and proper operation of the scheduling function. Trouble shooting for inaccurate schedules and scheduling problems will be addressed. Advanced features of scheduling will be demonstrated. This all-day pre-conference training session requires a separate registration fee of $295/person.

PC-004 COMMANDperformance Reporting Authoring

Length: 7 hours
Format: Hands On
Audience Skill Level: Intermediate, Advanced
This hands-on session is designed for existing users of COMMANDperformance wanting to improve their report authoring skills. The session will focus on the use of new features for report authoring and developing ad-hoc queries. This all-day pre-conference training session requires a separate registration fee of $295/person.

CC-001 Concrete Dispatchers Forum

Length: 2 hours
Format: Facilitated Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
Participate in this open floor discussion of common issues in the world of concrete dispatch. Industry expert Jim Wagner will facilitate the discussion which will focus on topics such as: reducing delivery costs, service in a difficult market, altering the market, finding good dispatchers, statusing by driver or automatically by GPS, ideas to accommodate priority customers, pricing to improve profitability, and "Can customers be trained?".

CC-002 Managing Concrete Dispatch

Length: 4 hours
Format: Presentation
Audience Skill Level: Fundamental, Intermediate
Industry expert Jim Wagner provides you with his unique insights into the concrete dispatch function and provides you with options and recommendations for improving your operations. Topics include identifying your problems, identifying service and delivery efficiency, proper operation, office setup, layout and location, staffing, taking the order, managing drivers, ticketing, shipping techniques, coaching your dispatchers, assisting with problem solving, incentives for dispatchers, and changing or influencing your market.

CC-003 Scheduling Concrete Dispatch: The Key to Successful Service & Efficiency
Length: 2 hours
Format: Presentation
Audience Skill Level: Intermediate, Advanced
This session is geared toward helping you obtain the most from COMMANDconcrete’s scheduling software. The class will cover various configuration options, proper set up of standard data, and proper operation of the scheduling function. Troubleshooting for inaccurate schedules and scheduling problems will be addressed. Advanced features of scheduling will be demonstrated.

CC-004 Key Performance Indicators for Concrete Producers
Length: 2 hours
Format: Presentation
Audience Skill Level: Intermediate, Advanced
This session is targeted at those who manage the concrete dispatch function. The session will review the key performance indicators and related reports for measuring the operational success of your dispatch office. Cost & Profit key performance indicators will be discussed and the session will review how COMMANDperformance can be used to capture your business metrics.

CC-005 How to Hire Concrete Dispatchers

Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
This session will take a look at the desired skills and personality traits of the ideal dispatcher. The emphasis of the session is on how to find the best candidate for the position and where to look for this person.

CC-006 COMMANDconcrete Master File Management

Length: 2 hours
Format: Hands On
Audience Skill Level: Fundamental, Intermediate, Advanced
This session is targeted at end users who enter master file information into COMMANDseries including projects, customers, trucks, users, and plants. The knowledge gained in this session will help you in performing these tasks more effectively.

CC-007 COMMANDconcrete Configuration

Length: 2 hours
Format: Hands On
Audience >Skill Level: Intermediate, Advanced
This hands-on training session is designed for intermediate to advanced users of COMMANDseries who want to better understand the configuration options available in the application. The session will include a detailed review of the COMMANDseries configuration file. Hands-on exercises will include: pricing setup, minimum load charge tables, configuring the Look-Up screens, and setting up auditing options.

CC-008 EXP Tracking & Scheduling

Length: 1 hour
Format: Hands On, Demonstration
Audience Skill Level: Fundamental, Intermediate
This hands-on training class will review some of the exciting features of EXP Tracking & Scheduling including dynamic window resizing, user themes management; fast locate functions, and hyperlinks to orders and loads directly from scheduling graphs. The class will also cover the deployment options; performance enhancements; and serviceability enhancements. The one hour session is targeted toward Dispatch Managers; Shippers; Customer Service Representatives; IT & Operations Managers who are new to EXP Tracking & Scheduling.

CC-009 COMMANDconcrete Color Dispensing Interface
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate
Your gateway to the world of color, the color dispensing interface is specifically designed to eliminate the costly mistakes associated with the production, scheduling, and billing of colored concrete. This session illustrates how the color dispensing interface supports order entry processing, batching, dispatching, and invoicing to increase margin and profitability. Are your customers ordering colored concrete? If they are, this is a must see!

CC-010 Using Map Pages to Improve Efficiencies
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Extend the return on your investment in COMMANDseries and signaling systems by using Map Pages. Improve KPI’s for On Time Deliveries, Job Wait Time, and other performance elements by “learning” travel times from status information. Use the same geographical information to then improve your sales, production, and profitability analysis.

CC-011 The State of The Industry: When Will This End

Length: 2 hours
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Pierre Villere discusses the current state of the industry, a strategy for dealing with reduced volumes and profitability, and will provide his insight on the industry's future starting in the next recovery. Senior management in both financial and operational sides of your organization will benefit from Mr. Villere's sharp perspective.

CC-012 The Results of The 2009 NRMCA Industry Data Survey

Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Bill Allen will present the detailed results of the annual Industry Data Survey, which provides important insight into the health of the industry, and highlights improvements in operational efficiency that have continued to increase profit margins over the last several years.

CC-013 LEED Update

Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
In its latest version, the US Green Building Council made significant changes to the LEED green rating system, how projects are certified, and the web-based processes. NRMCA's Vance Pool will discuss these changes as well as debunk some myths as to where the concrete industry can get the most “bang for its buck” when promoting concrete's many advantages and numerous points we can either attain with just concrete, or points we can contribute to on a project.

CC-014 Concretes Role in Sustainable Development

Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
NRMCA's Vance Pool will address not only the many advantages that concrete has in helping build a sustainable world, but also look at what messages the industry should be driving to help the rest of the construction industry understand how great our product is when trying to go green. Also, information on work being done at MIT at the Concrete Sustainability Hub, sponsored by the RMC Research and Education Foundation and PCA will be presented. This will illustrate not only our strengths today, but our continuing improvement in the sustainability arena.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-001 COMMANDseries Service Lab

GS3-001 COMMANDseries V3 Product Roadmap & Forum
Length: 2 hours
Format: Presentation/ Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
This session will outline the COMMANDseries Version 3 product direction and review the progress that has been made to the application over the past year. This is also your opportunity to discuss your ideas for the future of COMMANDseries Version 3. This session is geared toward Executives, Managers, and Administrators responsible for the long-term planning of your COMMANDseries installations.

GS3-002 COMMANDseries V3 Overvivew
Length: 2 hours
Format: Presentation/Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
This session will outline the COMMANDseries Version 3 product direction and review the progress that has been made to the application over the past year. This is also your opportunity to discussion your ideas for the future of COMMANDseries Version 3. This session is geared toward Executives, Managers, and Administrators responsible for the long term planning of your COMMANDseries installations.

GS3-003 Production Management
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
This session will review the COMMANDseries V3 tools available to manage the production and quality processes. Discussion points would include legal and certification text, sample tickets and testing plan, batch conformity and compliance, and Technical Quotation System.

GS3-004 Advanced Order Entry: Improving Delivery Efficiency
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
This session will review COMMANDseries V3 Order Entry tools that are available to enhance your daily operations and improve operational efficiency. Features such as journeys, economic sourcing, and cash management will be discussed.

GS3-005 COMMANDconcrete Configuration
Length: 1 hours
Format: Presentation/Demonstration
Audience Skill Level: Intermediate, Advanced >
This session will provide you with a better understanding of the configuration options available in COMMANDseries V3. The session will include a detailed review of the COMMANDseries configuration file and define how various options impact your business operations. The setup and management of languages will be part of this discussion.

GS3-006 COMMANDseries Security & Administration
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Intermediate, Advanced
This session will review COMMANDseries application topics such as Advanced Users Security, User Groups, Privileges and Authentication, Auditing, Archiving, Document Format HTML, and data import/export capabilities.

GS3-007 Benefits of Adding COMMANDquote
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
Recognize the benefits of our “Quote to Cash” solution by adding COMMANDquote. See how COMMANDquote can be easily integrated with your current operations and extend the benefits of COMMANDseries into your sales organization. The module allows you to generate quotes for customers, track activities, record win/loss information, use “deliver to” functionality, implement economic sourcing, and simply turn accepted Quotes into a Project.

GS3-008 COMMANDperformance: Improving Corporate Performance
Length: 1 hour
Format: Presentation/ Demonstration
Audience Skill Level: Fundamental
Learn how COMMANDperformance can provide the people in your organization with the information they need to make the right decisions everyday. This session will discuss how your organization can benefit using COMMANDperformance to extract more value from your COMMANDseries application suite and enhance your knowledge of corporate performance through extended reporting, trend-analysis, dashboards and business event alerts.

GS3-009 Quality Control for the International Marketplace
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Fundamental
Learn how quality control and COMMANDqc can impact your bottom line. This session will provide a high level overview of COMMANDqc and its place in the global marketplace including: COMMANDqc integration with your existing management system, management of raw materials, organizing products and mixes, analytical tools, multi-lingual capabilities, standardization, and international regulations.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-001 COMMANDseries Service Lab

BLK-001 Bulk Materials Dispatchers Forum
Length: 2 hours
Format: Facilitated Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
Participate in this open floor discussion of common issues facing bulk materials dispatch professionals. This is a unique opportunity to share insights with your industry peers. Industry experts will facilitate the discussion which will focus on topics such as: Managing Fluctuating Costs, Optimization, Measuring Performance, and Technology Trends.

BLK-002 Apex Dispatch and Truck Tracking
>Length: 2 hours
Format: Presentation/Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
This session will provide a detailed overview of the Apex dispatch module, including new tracking and signaling options with the integration of COMMANDtrack. If your business delivers bulk material - whether with your own fleet or outside haulers - you will want to attend this session and learn how Apex Dispatch and COMMANDtrack can significantly impact your business, including scenarios for Aggregate, Cement, and Asphalt. Target audience includes dispatchers, weighmasters, logistics managers, and business and sales managers.

BLK-003 Automate with Apex
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
Learn how automation can reduce truck time in the plant, streamline your vehicle ID and scale ticketing process, and make your operation more efficient and cost-effective. This session will highlight products that you can integrate with your Apex application to automate your daily operations. The new Apex Kiosk, RFID technology, wireless loader, traffic lights, remote ticket printer, and more will be discussed.

BLK-004 Scale Watcher
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
Come and learn about Scale Watcher II, an integrated photo verification tool that provides ironclad proof of vehicle pickup, without signatures. Scale Watcher overlays ticket information onto a photo of a truck on the scale and saves the images with the ticket number for easy retrieval to email to customers. The optional anti-theft module alerts authorized personnel of anomalous events, such as gate/valves opening or weights on scales, without a ticket being printed. During this session Dividia Technologies will provide detailed specifications on camera integration capabilities, hardware, and connectivity. This session is especially useful for aggregate and cement terminal operations.

BLK-005 Apex Designers

Length: 2 hours
Format: Hands On
Audience Skill Level: Intermediate
Increase productivity at the plant and office with Apex Designers. This hands-on training experience will allow you to sit at a computer workstation and learn step-by-step how to customize Apex menus, screens, and lookups.

BLK-006 The Aggregate Industry Now and Beyond
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Aggregate Industries offers their insights into the current state of the industry and what it will look like by 2050.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-002 Apex Lab
LAB-012 COMMANDaggregate Lab

BAT-001 Plant Automation Today and Tomorrow
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Learn about the newest COMMANDbatch features available, preview the current development efforts towards the next scheduled release, and define where our automation products are headed over the next several years.

BAT-002 Precision Water System
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Increase profits by using the Precision Water System to measure the moisture in all of your materials. With Precision Water System all sources of water in the concrete are identified and captured. This enables the truck to be loaded with concrete that is at the right slump, saving time and money with load touchup. It also can allow for the eventual reduction in the amount of cement in the base mix design due to better overall control.

BAT-003 COMMANDbatch Plant Watcher Overview
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Who's watching out for your business? Plant Watcher is a "Safety Net" to protect your profits against losses due to the delivery of bad concrete, poorly tuned or faulty plant equipment, or simple human overload. This session provides an overview of the capabilities of Plant Watcher, including software requirements, profile configuration, monitored events, and the Plant Performance and Plant Maintenance reports.

BAT-004 COMMANDbatch Remote Batching Overview
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
COMMANDbatch Remote Batch gives you the ability to utilize your staff more efficiently, especially during these slow economic times. In this session owners, managers, and operators will be familiarized with the capabilities of the remote batch option. User security and safety considerations will also be covered discussed.

BAT-005 Benefits of On-Board Process Control
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Learn how on-board process control for ready mix trucks can increase efficiency and quality and reduce costs for the ready mix concrete producer. Andy Morrison and Doug Groh of RS Solutions LLS will cover reduction in concrete variability, total cycle time of loads, liability claims and rejected loads, and other key areas of interest.

BAT-006 COMMANDbatch Daily Operations

Length: 3 hours
Format: Hands On
Audience Skill Level: Fundamental
This hands-on training session will help existing and new operators gain more confidence with the basic day-to-day operation of CMDbatch.

BAT-007 COMMANDbatch Inventory Control and Reports

Length: 2 hours
Format: Hands On
Audience Skill Level: Intermediate
In this session Plant Managers and Operators will learn exactly how COMMANDbatch keeps track of inventory for all materials, both in automatic and manual modes. The session will also reinforce the proper ways to enter and make adjustments to the on-hand inventory. Various inventory reports will be explained. Finally, the session will cover how to configure low inventory level alerts and the Trucks Low feature. Most of these topics will include hands-on exercises.

BAT-008 COMMANDbatch Plant Performance
Length: 2 hours
Format: Presentation
Audience Skill Level: Intermediate
The performance of your ready mix plant is key to quality, plant efficiency, and inventory control. If one or all of these points are important to you or your company, this session is for you. In the session you will learn how COMMANDbatch controls your plant during the weigh-up and discharge process and how to determine where adjustments need to be made to improve accuracy and production.

BAT-009 COMMANDbatch Introduction to Sequencing

Length: 3 hours
Format: Hands On
Audience Skill Level: Advanced
Plant loading sequence is very important to production and quality. This session is designed for advanced users responsible for plant efficiency and quality. Sequencing will be discussed at a basic level to familiarize you with the systems capabilities. This session will also include hands-on exercises.

BAT-010 COMMANDbatch Security & Administration
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Intermediate, Advanced
This session is designed for those who manage and administer your COMMANDbatch system. The session will focus on user security, back-up utilities, software reinstallation, and the software upgrade process.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-003 Batch Service Lab

QC-001 Protecting Your Profits with Quality Control
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate
Computerized systems for concrete quality control and mix management have been around our industry for some time, but are becoming an increasingly valuable part of the producer's arsenal of tools to maximize profits and customer satisfaction. This session is directed toward those producers who want to see some specific examples of ways the right quality control system can reduce cost, risk, and improve their profitability.

QC-002 Introduction to COMMANDqc
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental
Geared toward QC personnel, managers or operators, this session will introduce you to Command Alkon's quality control product - COMMANDqc. This session will provide a high level overview of COMMANDqc and help you understand how quality control can impact your bottom line. Attendees will learn about important benefits including: COMMANDqc integration with your existing management system, management of raw materials, how to prevent out-of-tolerance batches, analytical tools, and how COMMANDqc helps producers meet both internal and external reporting requirements.

QC-003 Mix Management using COMMANDqc

Length: 2 hours
Format: Hands On/Presentation
Audience Skill Level: Fundamental, Intermediate
This session will highlight the mix management features of COMMANDqc that simplify the time-consuming task of creating and maintaining mix designs. Topics will include: an improved approach for separating concrete Product specifications from Mix Designs; our powerful Mix Adjuster tool that simplifies mix revisions resulting from seasonal or material changes; and upcoming enhancements for designing new mixes. The session is designed for existing COMMANDqc users, QC and technical personnel, as well as management and senior operators responsible for mix design maintenance and cost control.

QC-004 Compliance Reporting using COMMANDqc

Length: 2 hours
Format: Hands On
Audience Skill Level: Fundamental, Intermediate
This hands-on session will help existing users as well as those interested in purchasing COMMANDqc learn how to extract data from the system and generate reports to satisfy internal needs and external agency requirements. Specific topics include: ACI statistical reports, Test Certificates, and Material Test reports. This session contains detailed reporting information that may be especially useful if you plan to attend the Mix Submittals session.

QC-005 Mix Submittals using COMMANDqc

Length: 2 hours
Format: Hands On
Audience Skill Level: Fundamental, Intermediate
This hands-on session is targeted at new or experienced users that want to improve their knowledge of the COMMANDqc Mix Submittal tools. In this session, attendees will learn how to create mix submittal templates, attach documents that were created outside of COMMANDqc, reduce errors, and save valuable personnel time.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-004 COMMANDqc Lab

INT-001 Integra Division General Session
Length: 1 hour
Format: Presentation
Audience >Skill Level: Fundamental, Intermediate, Advanced
This General Session will specifically focus on the past, present and future of the Integra product line.

INT-002 Integra Division Forum
Length: 1 hour
Format: Open Forum Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced>
Integra Management will facilitate this open forum discussion focusing on the current state of the Integra product line. All Integra users will benefit from this session which will allow them time to offer suggestions and comments on ways to improve directly to Integra Management.

INT-003 Integra Advanced Dispatch
Length: 2 hours
Format: Presentation
Audience Skill Level: Intermediate, Advanced
Come see the latest that is available to you in Integra Advanced Dispatch. Key features and important tips will be highlighted and discussed that will improve your dispatch efficiency.

INT-004 Integra Elite Batch
Length: 2 hours
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Come and view the latest that is available to you in Integra Elite Batch. Key features and important tips will be highlighted and discussed that will improve your batching efficiency.

INT-005 Integra Cash Posting
Length: 1 hour
Format: Presentation
Audience Skill Level: Intermediate
The session will review the latest features and enhancements to the cash posting program, including creating deposits, applying payments, adding and reversing transactions and much more.

INT-006 Integra Sales Manager
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental
Building a quote for a bid in the construction materials industry has never been so easy. The Sales Manager Module allows you to easily enter in a bid, compare costs between plants, instantly generate bid letters and more. Workflow statuses or bid status descriptions can be customized and tied into security with ease. Winning bids can be created into valid jobs with the click of a button.

INT-007 Integra Credit Manager
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental
Manage all of your invoicing and payment activities, maintain credit notes and schedule collection follow up calls with the Credit Manager Module. You can also instantly locate and view invoices, payments, credit memos and a customer's entire AR history. Collection letters can be generated with the click of a button, simplifying the entire collection process.

INT-008 Integra Driver Management Module
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental
Calling in too many drivers, scheduling drivers too early or too late, and trying to enter the call-in schedule in a timely manner can be a daily struggle for dispatchers. The Driver Management Module automatically analyzes pending orders for upcoming days and then automatically reviews factors like planned time off, plant seniority, plant restrictions, and hours of service by driver and creates a call-in schedule on a plant-by-plant basis. The schedule can be posted to a web-hosted voice system where drivers call a toll-free number to obtain their start times and locations.

INT-009 Integra Security & Menu
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental
Managing user security and user privileges has never been easier with the latest advancements to Integra Security and Menu. Various user roles can be established and easily maintained. You no longer have to modify privileges by individual user. Changes can be made to a role that effect all users associated with that role. All aspects of the new Security & Menu will be covered, including how to auto start programs upon logon & automatic login to back office or dispatch menu when logging onto Windows.

INT-010 Integra Inventory
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental
Learn about the features and latest enhancements that come standard with the Integra Inventory Module. Entering in receipts, adjustments, transfers and physical counts has never been easier. Viewing transactions for any given timeframe has been simplified. Sorting, grouping, viewing and reporting throughout the Inventory Module is fast and efficient.

INT-012 Integra Mix Maintenance & Batch Interface
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental
See how the Mix Maintenance Module can control mix designs at all of your locations. This session will also provide insight into how the module interfaces with your batch panels.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-013 Integra Service Lab
LAB-014 Integra Back Office Lab
LAB-015 Integra Executive Information System Lab
LAB-016 Integra Dispatch Lab

IT-001 Concrete Production Manager - MOVED TO MANAGEMENT TRACK AS MGT-017
Length: 2 hours
Format: Presentation/Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
Concrete Production Manager uses our newest integration platform to link COMMANDseries to COMMANDbatch. Come and explore the benefits, setup, and usage of this module.

IT-002 COMMANDfleet Integration & Desktop
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate, Advanced
The session will detail how the COMMANDfleet Desktop provides you with increased operational efficiency for your fleet. The COMMANDfleet Desktop also offers a wide variety of dispatcher and IT tools for diagnosing issues with the fleet. This class covers the technology and architecture of the COMMANDfleet signaling interface and reviews troubleshooting tips when diagnosing tracking problems.

IT-003 Apex Data Replication
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Intermediate, Advanced
This technical session provides an in-depth understanding of the different options for data import, export, and replication with Apex systems. This will include an overview of the legacy transfer options, as well as a detailed introduction to exciting new features for replication with the Version 4 release of Apex. The target audience includes IT professionals and Apex users that want to better understand options for managing data in distributed systems.

IT-004 Oracle Database Management Tools & Maintenance
Length: 2 hours
Format: Presentation
Audience Skill Level: Intermediate
This session is intended for individuals who administer an Oracle 10g COMMANDseries database for their company. Oracle 10g Database Maintenance and Enterprise Manager will be discussed and demonstrated. 11g will be introduced.

IT-005 Oracle High Availability Architecture
Length: 1 hour
Format: Presentation
Audience Skill Level: Intermediate, Advanced
Oracle and Command Alkon Technical Services have teamed up to offer this session on Oracle's Maximum Availability Architecture, including RAC.

IT-006 Oracle 11g: New Features and Upgrading
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Oracle and Command Alkon Technical Services have teamed up to offer this session which covers best practices for upgrading to Oracle Database 11g and new database features.

IT-007 SQL Server Management Tools & Maintenance
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Intermediate
For customers utilizing Microsoft SQL Server, this session discusses proactive steps to keep your database in optimal condition. Topics include: Maintenance Schedules, Monitoring Database Events and setting up Database Alerts. How to use Management Studio and Transact-SQL to perform administrative tasks will also be discussed.

IT-008 Disaster Prevention and Disaster Recovery Strategies
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Intermediate
This session will discuss how to minimize the impact of a potential disaster. Some typical system topologies will be reviewed and discussion of what could be done to handle or prevent different types of failures will occur. The session will also review daily procedures, log files, and discussion of what needs to be backed up.

IT-009 IT Roundtable
Length: 2 hours
Format: Roundtable Discussion
Audience Skill Level: Fundamental, Intermediate
This session facilitates a discussion on how Command Alkon can support your IT efforts and concerns. Command Alkon’s new User Gateway where users can access manuals, release notes and message boards will also be introduced.

IT-010 Backup and Disaster Recovery with shadowSafe
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate
shadowSafe, from vitalEsafe, is a managed backup and disaster recovery solution which provides both point-in-time local backups and secure (encrypted) offsite storage of your backups. shadowSafe makes complete backups of your entire server (or workstation) that can be restored in as little as 30 minutes. shadowSafe also provides file/folder level restores, eliminating the need for tape or disk to disk backups and an easy to use mechanism for moving from physical to virtual (P2V) or virtual to physical (V2P) server instances.

IT-011 Toad Query Tools
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Whether you are new to Toad products or a veteran user, this session will demonstrate the latest Quest has to offer in querying and reporting capabilities.

IT-012 Toad DBA Tools
Length: 1 hour
Format: Presentation
Audience Skill Level: Intermediate, Advanced
This session demonstrates Quest's latest DBA real-time monitoring tools. These tools enable administrators to anticipate and correct availability and performance issues.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-002 Apex Lab
LAB-007 COMMANDSeries IT Lab

BKO-001 COMMANDseries Invoicing Processes
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Intermediate, Advanced
This session is geared toward existing users of COMMANDinvoicing. The session will include a review of the recommended invoice process, define recommendations for improving the efficiency of your invoice runs, review the processing of Credit and Debit Memos, and discuss what happens when you print and update invoices. We will also take a look at how to correctly edit the GL as part of the invoicing process and learn how to properly restart a halted or incorrect Invoice Run.

BKO-002 COMMANDseries Receivables Processes
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Intermediate, Advanced
This session is geared toward existing users of COMMANDreceivables. The session will include a review of common problem areas including Invoice Adjustments, Sales Tax Adjustments, and your options for the setup of Discount Transactions. A variety of topics associated with Payment Transactions will be discussed, as well as Intercompany Transactions for multi-company users. There will be a high-level overview of Weekly and Monthly Balancing routines, recommendations for Purging and Archiving Transactions, and recommendations for making changes to your General Ledger and Sales Tax setup

BKO-003 Add COMMANDquote to Manage and Track Sales Activities
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate
Recognize the benefits of our “Quote to Cash” solution by adding COMMANDquote to your COMMANDseries system. See how COMMANDquote can be easily integrated with your current operations and extend the benefits of COMMANDseries into your sales group. The module allows you to generate quotes for customers, track activities, record win/loss information, and simply turn accepted Quotes into a Project.

BKO-004 Financial Analysis & Operational Balancing for Back Office Personnel
Length: 2 hours
Format: Presentation
Audience Skill Level: Intermediate, Advanced
This session will focus on the tools Back Office personnel using COMMANDseries can use to measure and analyze the day-to-day performance of your business. Topics include: tools and routines for operational balancing; examining the financial health of your Receivables; and using Credit Codes and COMMANDcredit to control customers over their credit limit.

BKO-005 Benefits of Using COMMANDinventory
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
Learn how COMMANDinventory can save you time and money by helping you manage the movement of raw materials in your applications. The session will demonstrate the enhancements that have been made to the batch interface which will allow you to better utilize COMMANDinventory to track manual transactions from COMMANDbatch.

BKO-006 Apex Back Office
Length: 1 hour
Format: Presentation/Demonstration
Audience Skill Level: Intermediate
Learn more about how Apex can make your office more cost-effective by using document imaging to retrieve prior tickets, invoices, and statements. The session will also cover how to enter applied and unapplied customer payments on account, the various uses for A/R adjustments, and the process of posting tickets and generating invoices. Receive tips on sorting options and correcting ticket exceptions that can also increase efficiency in your office.

BKO-007 COMMANDcommerce
Length: 1 hour
Format: Demonstration
Audience Skill Level: Fundamental, Intermediate
Come and see how COMMANDcommerce helps you provide service to your customers 24/7. This customer portal can provide your customers secure access to information about their orders, deliveries, projects, and account status. Consumers have come to expect access to this type of information at any time, and COMMANDcommerce can provide it to them for you.

BKO-008 Enterprise Content Management
Length: 1 hour
Format: Demonstration
Audience S kill Level: Fundamental, Intermediate
Enterprise Content Management allows you to minimize paper, organize and track documentation, and automate your business processes and their related documentation. This session will provide a comprehensive overview of OnBase from Hyland Software, our partner in Electronic Content Management. The session will highlight practical and easy to implement solutions for managing tickets, invoices, statements, and reports that are crowding your file cabinets and storage areas. Other benefits such as workflow, e-mail distribution of invoices and statements, and an IT Help Desk Solution will also be covered.

BKO-009 ECM Users & Solutions Forum
Length: 2 hours
Format: Presentation/Discussion
Audience Skill Level:> Intermediate, Advanced
This forum provides an opportunity for existing users of our ECM solutions to share best practices and tips and tricks and provide feedback on our solutions to product management.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-001 COMMANDseries Service Lab
LAB-002 Apex Lab
LAB-006 ECM and COMMANDcommerce Lab
LAB-008 COMMANDseries Invoicing & Receivables Consulting
LAB-010 COMMANDquote Consulting
LAB-011 COMMANDinventory Consulting

MGT-001 JWS General Session
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
This General Session will specifically focus on the past, present and future of the Apex product line. The session will include an Apex overview and a JWS division overview.

MGT-002 JWS Management Q & A
Length: 2 hours
Format: Open Forum Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
JWS Management will facilitate this open forum discussion focusing on the current state of Apex and JWS Services. All Apex Users will benefit from this session which will allow them time to offer suggestions and comments on ways to improve directly to JWS Management.

MGT-003 Integrating Command Alkon Products
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate, Advanced
Our new integration platform will standardize the method of transporting data across Command Alkon products. Learn how this new platform can help you ensure that information in multiple systems is kept consistent and link business processes across applications.

MGT-004 COMMANDoptimize: Dispatch Optimization
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
This session introduces COMMANDoptimize, our newest dispatch technology. In this course, attendees will receive an introduction to the concepts of optimization; the basis behind the ROI that can be achieved; and the challenges the industry faces to achieve more cost-effective use of their fleet. We will also cover the prerequisites necessary to get your company ready for optimization; the status of our progress in this discipline; and the future business intelligence vision this solution will offer. Owners, Comptrollers, General Managers, and Dispatch Managers will all benefit from this session.

MGT-005 COMMANDoptimize: Maintaining & Tuning Your System
Length: 1 hour
Format: Presentation
Audience Skill Level: Intermediate, Advanced
This session is designed for customers that have implemented Optimization in their operations and are looking to keep their costs and configuration current and fine tune their results. This session will also benefit those who have not implemented Optimization yet, but would like to see more of the technical aspects to tuning the system.

MGT-006 COMMANDoptimize Roundtable
Length: 1 hour
Format: Discussion
Audience Skill Level: Intermediate, Advanced
This session provides an opportunity for existing COMMANDoptimize customers to dicussion new and upcoming functionality and to have input into the future direction of the product.

MGT-007 COMMANDperformance: Improving Corporate Performance
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate >
Learn how COMMANDperformance can provide the people in your organization with the information they need to make the right decisions every day. This session will discuss how your organization can benefit using COMMANDperformance to extract more value from your COMMANDseries application suite and enhance your knowledge of corporate performance through extended reporting, trend-analysis, dashboards and business event alerts.

MGT-008 COMMANDseries V2 Roadmap & Product Forum
Length: 2 hours
Format: Presentation/Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
This session will outline the COMMANDseries Version 2 product direction for the future and review the progress that has been made to the application over the past year. This is also your opportunity to discuss your ideas for the future of COMMANDseries Version 2. This session is geared toward Executives, Managers, and Administrators responsible for the long-term planning of your COMMANDseries installations.

MGT-009 COMMANDseries V2 New Features Overview

Length: 2 hous
Format: Presentation, Hands On
Audience Skill Level: Fundamental, Intermediate, Advanced
Come and explore the new feature set and technical enhancements of the COMMANDseries V2 product. This session is beneficial to those currently running an older version of COMMANDseries who want to explore the benefits of an upgrade to the current release.

MGT-010 COMMANDtrack for COMMANDseries
Length: 1 hour
Format: Presentation/ Demonstration
Audience Skill Level: Fundamental, Intermediate
COMMANDtrack is our next generation tracking and scheduling application for COMMANDseries. This session will outline the functions and features of COMMANDtrack, review product integration points, and discuss where the product is going in the near future.

MGT-011 Managing Drivers Using COMMANDseries
Length: 2 hours
Format: Presentation/Demonstration
Audience Skill Level: Fundamental, Intermediate
If your business has suffered the slings and arrows of the economic downturn and you are working with less personnel than normal, find out how COMMANDseries can help you manage and utilize your smaller workforce. Control the number of drivers clocking in too early each morning, use the data from your GPS system to track productivity, reduce overtime hours, and verify if driver habits are cutting into your profits. Learn about a variety of reports, tools, products and interfaces that can aid you in controlling driver costs and enhancing performance.

MGT-012 Financial Analysis for Executives and Managers
Length: 2 hours
Format: Presentation
Audience Skill Level: Intermediate, Advanced
This session will focus on the tools Executives and Managers using COMMANDseries can rely on to measure and analyze the financial performance of your business and keep more in tune to the bottom line. Topics include: determining your problem customers and customers “on the edge; understanding and utilizing reports for credit limit, sales, cost, and profit analysis; and identifying your top customers.

MGT-013 ScheduleCom & ScheduleCom OnDemand
Length: 1 hour
Format: Demonstration
Audience Skill Level: Fundamental, Intermediate, Advanced
Come learn about ScheduleCom, a schedule publishing system designed for the construction materials industry. ScheduleCom provides a convenient way to communicate start times, locations, and other messages to your workforce. ScheduleCom does away with the cumbersome use of recording equipment, can be interfaced to time and attendance systems, and provides advanced reporting capabilities. ScheduleCom OnDemand provides these same features as a hosted solution to eliminate the required hardware and telephone equipment at your site.

MGT-014 Trimble & Command Alkon Partnership Update
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate
Management from Trimble and Command Alkon will provide an update on the partnership of the two companies over the last year. New product integration functionality and the cooperative service effort that has been put in place to better serve our customers will be detailed.

MGT-015 SAP Business Suite Integration with COMMANDseries
Length: 1 hour
Format: Presentation
Audience Skill Level: Fundamental, Intermediate
Combine the benefits of SAP and COMMANDseries through a standardized integration. Learn about SAP’s solution offering for the construction materials industry and see a first integrated scenario for order to cash. Preconfigured scenarios on the SAP ERP side and well-defined interfaces to COMMANDseries ensure instant value and smooth operations for all areas of your business.

MGT-016 SAP Business Suite Integration Roadmap & Roundtable
Length: 1 hour
Format: Presentation/Discusssion
Audience Skill Level: Fundamental, Intermediate >
Meet with SAP and Command Alkon experts to discuss the status of current activities for integration and the roadmap for the future. Learn more about the technical background and requirements for an integration based on the latest technology. Share experiences with your own integration approaches with an ERP system.

MGT-017 Concrete Production Manager - MOVED FROM IT TRACK
Length: 2 hours
Format: Presentation/Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
Concrete Production Manager uses our newest integration platform to link COMMANDseries to COMMANDbatch. Come and explore the benefits, setup, and usage of this module.

Labs of Interest
Track attendees may also be interested in these Lab or Consulting Opportunities:
LAB-001 COMMANDseries Service Lab
LAB-002 Apex Lab
LAB-003 Batch Service Lab
LAB-004 COMMANDqc Lab
LAB-005 COMMANDperformance Lab
LAB-009 COMMANDexecutive Consulting
LAB-014 COMMANDfleet and COMMANDsignal Lab

ESP-001 Desayuno de Bienvenida
Duración: 1 hour
Formato: Breakfast & Discusión
Nivel>: Fundamental, Intermedio
Venga a desayunar con nostotros para saludarlo y ayudarle a planear su semana!

ESP-002 COMMANDoptimize
Duración: 1 hour
Formato: Presentación
Nivel: Fundamental, Intermedio >
Venga y conozca nuestro último desarrollo: COMMANDoptimize. Esta herramienta de nueva generación ayuda a optimizar su operación y a reducir sus costos operativos.

ESP-003 COMMANDperformance
Duración: 1 hour
Formaot: Presentación
Nivel: Fundamental, Intermedio
En esta sesión le enseñaremos sobre los diferentes reportes disponibles de COMMANDperformance. Éstos reportes complementan los de la aplicación de despacho con representaciones gráficas y métodos avanzados para organizar y clasificar información.

ESP-004 Apex
Duración: 2 hours
Formato: Presentación
Nivel:> Fundamental, Intermedio
Los productores de materiales a granel, como cemento, agregados y asfaltos, pueden venir a explorar las diferentes funciones y aplicaciones de la herramienta Apex. Apex es la herramienta líder que incluye manejo de básculas, pedidos, tiquetes, seguimiento de vehículos, automatización del proceso de entrega y módulos administrativos. Venga y aprenda a través de ejemplos prácticos como Apex puede ayudar a optimizar su operación.

ESP-005 Mesa Redonda
Duración: 2 hours
Formaot: Discusión
Nivel: Fundamental, Intermedio, Avanzado >
Discusión abierta para revisar la interacción entre Command Alkon con los clientes en Latino América, así como un panel abierto para retroalimentación en nuevas ideas de productos y la maneras de mejorar la relación con los clientes y el servicio.

WKP-001 Our Iceberg is Melting: Changing and Succeeding Under Any Conditions

Length: 1 hour
Format: Presentation/Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
Based on the book by John Kotter, this seminar teachers you how to successfully navigate change and how to benefit when change happens in your organization. The session highlights change strategies and ways to help others in your organization adapt to change. This interactive seminar is both fun and informative.

WKP-003 Improving Communication in the Workplace

Length: 2 hours
Format: Presentation/Discussion
Audience Skill Level: Fundamental, Intermediate, Advanced
Participants will learn the importance of communication in creating a more productive work place. In this session learn why and how good communicators make better managers and employees. Specific strategies for managing conflict will be discussed and different styles of communicators will be illustrated. And finally, the session will illustrate how communication is a two-way process and why effective communication takes work and commitment from everyone.

LAB-001 COMMANDseries Service Lab

Hours: Wed. 12:00-8:30, Thurs 8:30-5:00, Fri 8:30-3:00
Come and interact directly with your Customer Service Representatives, Programmers, and Customer Service Management to review your current COMMANDseries, COMMANDfleet & COMMANDsignal product and service issues. During your lab time you will be able to sit down at a workstation with the COMMANDseries application and Command Alkon personnel to review and troubleshoot specific issues. Customer service management will also be available for higher level one-on-one discussions on service and/or product issues. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-002 Apex Lab

Hours: Wed. 12:00-8:30, Thurs 8:30-5:00, Fri 8:30-3:00
The Apex Lab allows Apex Users the opportunity to sit down at a workstation with JWS customer service representatives and applications. Attendees can review and troubleshoot specific issues, see a demonstration of new and existing features, or simply ask unanswered questions. Drop by the lab to make the most out of your conference experience.

LAB-003 Batch Service Lab

Hours: Wed. 12:00-8:30, Thurs 8:30-5:00, Fri 8:30-3:00
Come and interact directly with members of the Batch Service Support and Management teams. Take this opportunity to address specific questions regarding your COMMANDbatch, Spectrum, or Eagle systems. During your lab time you will be able to sit at a workstation and review and troubleshoot specific issues. Get the personal advice you need to maximize the performance of your Batching System. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-004 COMMANDqc Lab

Hours: Fri 1:00-3:00
Come and interact directly with our COMMANDqc experts. During your lab time you will be able to sit at a COMMANDqc workstation with one of our application experts to discuss best practices, ask "how to" questions, or get assistance with a particular area of the system. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-005 COMMANDperformance Lab

Hours: Wed. 10:30-12:30, Fri 1:00-3:00
Come and interact directly with your COMMANDperformance application experts. During your lab time you will be able to sit at a COMMANDperformance workstation and review specific issues and ask questions of the experts. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-006 ECM & COMMANDcommerce Lab

Hours: Wed. 10:30-12:30, Fri 1:00-3:00
Come and interact directly with your ECM & COMMANDcommerce application experts. During your lab time you will be able to sit at a workstation and review specific issues and ask questions of the experts. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-007 COMMANDseries IT Lab

Hours: Thurs. 1:00-5:00
Come and interact directly with your COMMANDseries Technical Services personnel to review and troubleshoot specific Oracle, SQL, Citrix or other IT related issues. Bring your laptop loaded with connectivity clients to see if personnel can connect directly to your site as needed. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-008 COMMANDseries Invoicing & Receivables Process Consulting

Hours: Wed. 10:30-12:30, Fri 1:00-3:00
Work one-on-one with our COMMANDseries Back Office experts to ask questions regarding COMMANDinvoicing and COMMANDreceivables. Use this time to review your invoicing routines, General Ledger setup, balancing routines or any other areas where you see a need for improvement in your processes.To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-009 COMMANDexecutive Consulting

Hours: Wed. 10:30-12:30, Fri 1:00-3:00
This is time for existing users of COMMANDexecutive to interact directly with the application experts. During your lab time you will be able to sit at a workstation and review and troubleshoot specific issues such as reporting sales versus costs versus quantity; setup of specific reports, how to utilize the Contribution and Time Analysis reports, and three different ways to identify your top customers.To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-010 COMMANDquote Consulting

Hours: Wed. 10:30-12:30, Fri 1:00-3:00
This is time for existing users of COMMANDquote to interact directly with the application experts. During your lab time you will be able to sit at a workstation and review and troubleshoot specific issues such as the creation of Jobs and Quotes, System Configuration for COMMANDquote, and set up for printing the actual quote. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-011 COMMANDinventory Consulting

Hours: Wed. 4:00-6:00, Thurs. 3:00-5:00
This is time for existing users of COMMANDinventory to interact directly with the application experts. During your lab time you will be able to sit at a workstation and review and troubleshoot specific issues such as item setup, reporting, balancing, or posting routines for COMMANDinventory. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-012 COMMANDaggregate Consulting

Hours: Thurs. 8:30-11:30
This is time for existing users of COMMANDaggregate to interact directly with the application experts. During your lab time you will be able to sit at a workstation and review and troubleshoot specific operational and configuration issues. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-013 Integra Service Lab

Hours: Wed. 12:00-8:30, Thurs 8:30-5:00, Fri 8:30-1:00
This is time for existing users of Integra Products to interact directly with the application experts. During your lab time you will be able to sit at a workstation and review and troubleshoot specific operational and configuration issues. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.

LAB-014 COMMANDfleet and COMMANDsignal Lab - NEW!

Hours: Thurs. 1:00 - 4:00
This is time for existing users of COMMANDfleet and COMMANDsignal to interact directly with the application experts. During your lab time you will be able to sit at a workstation and review and troubleshoot specific operational and configuration issues. To reserve a specific time slot in the lab you can email conferencelabs@commandalkon.com in advance of the conference or drop by the Command Alkon registration desk at the conference. Or feel free to drop by the lab anytime it is open to see if resources are available to work with you.